customer survey
 
ONLINE SURVEY
Please tell us about your experience shopping for your diamond engagement ring.  Were we?
1=unacceptable       2=acceptable       3=good       4=excellent       5=unforgettable
BBK Experience  
Were you greeted promptly? Yes   No
Were you offered refreshments and your jewelry cleaned? Yes   No
Did we truly listen to your needs? Yes   No
Did we have what you were looking for? Yes   No
Were you able to find something? Yes   No
Was our staff friendly and courteous?
1 2 3 4 5
Did our financing meet your expectations?
1 2 3 4 5
How was your experience?
1 2 3 4 5
Would you recommend BBK to a friend or relative? Yes   No
Date of visit
Sales person's name
How can we improve your experience or share your experiences.  
 
Diamond Experience  
Was your diamond consultant knowledgeable?
1 2 3 4 5
Did our diamond selection meeting your expectations?
1 2 3 4 5
Did our ring selection meet your expectations?
1 2 3 4 5
when are you planning your diamond engagement ring purchase?
Have you already purchased your diamond ring engagement? Yes   No
where and why?
   
Your Contact Info  
Name: *  
Address:  
City: State:  
Phone:  
Email: *  
* Required